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“The Beatles Top 10 Revolution Customer Service Hits!” Final in The Beatles Series

“The Beatles Top 10 Revolution Customer Service Hits!” Final in The Beatles Series

“You say you want a revolution. You say you got a real solution. Well, you know we’d all love to see the plan”- Lennon/McCartney OK, listen up generals and leaders of customer service builds for the world’s work force! The Beatles said it in that quote above. You need a plan. Got one? Well just in case you don’t or you want to add to your war chest of customer service training materials, here are the Top 10 Hits of things your...

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More of The Beatles Take on Customer Service: BECAUSE

More of The Beatles Take on Customer Service: BECAUSE

We hear the expressions “Authentic You” and “Be Authentic” used a lot lately. Personally, I don’t get bothered by its use or as some feel, over use. It’s a philosophy I subscribe to the best I can in my personal life. You can just tell when someone has it and when they don’t especially in the field of Customer Service. We choose our friends based on their being authenticity and a bond based on a foundation, a feeling of trust and...

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The Beatles Top 10 Revolution Customer Service Hits!

The Beatles Top 10 Revolution Customer Service Hits!

“You say you want a revolution. You say you got a real solution. Well, you know we’d all love to see the plan”- Lennon/McCartney OK, listen up generals and leaders of customer service builds for the world’s work force! The Beatles said it in that quote above. You need a plan. Got one? Well just in case you don’t or you want to add to your war chest of customer service training materials, here are the Top 10 Hits of things your...

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Just “Because”: More Beatles Lessons in Customer Service

Just “Because”: More Beatles Lessons in Customer Service

I believe that everyone should work as a waiter at one point in their life. Not because the money is pretty darn good or because you get one shift drink that can turn into two or three if you are good chums with the bartender. Rather, they should become a waiter to learn the true value of great customer service and its rewards. It worked for me and I can say, with no ego but pure fact, that I am one of the best customer service people I know...

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Who Is Ty Sullivan?

Ty Sullivan is the Director of Marketing and Social Media for one of New York City's top restaurant management groups. He also speaks, teaches and designs Customer Service seminars as well as blogs on the subject.

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